AcuCareŽ Managed Services Platform
For many businesses, technology can provide an effective competitive advantage. However, not every organization has the time or expertise to capitalize on that potential. That's where Alteritech comes in.
As with all of our offerings, we shape our Managed Services platform to fit our clients' technology needs. Our solutions proactively handle your technology in the areas where you need the most help.
Our AcuCare® offering is designed to accommodate whatever level of service our clients need. Our services range from simply monitoring critical IT devices to fully monitoring and managing your environment on a 24x7x365 basis. Since you know what will work best for your organization, we look to you to determine our level of involvement.
Our subject matter experts aggressively work on ways to optimize the value of your technology assets. Here are two examples of the many advantages you can expect:
24x7 Support- our experts work around the clock, leveraging state-of-the-art technology to monitor and/or manage your IT infrastructure.
24x7 AcuCare® Portal - our proprietary web-based tool allows you to track issue resolution and see the status of your infrastructure in real-time. Using AcuCare®, we are able to identify and fix the majority of problems before they occur, saving you time and money.
Advanced Technology- lowering total costs of ownership with the implementation of virtualization technology from desktop to data center.
Services
Our best-in-class Managed Services include:
- 24x7x365 Device & Service Monitoring
- Managed Intrusion Detection
- Managed Firewall
- Managed DNS
- Managed Backup
- Managed Storage Area Network
- Managed Disaster Recovery
- Comprehensive Infrastructure Deployment
- Server & Network Administration
- Patch Management
- Anti-Virus
- Security
- Software
- End-User Support
- Off-Site Storage Management
